All correspondence/s in respect of Tours / Travel Service bookings
should be addressed to India Travel Trendz.
For the services contracted, some advance payment should be made
to hold the booking on a confirmed basis and the balance amount
can be paid either before your departure from your country or upon
arrival in INDIA-but definitely before the commencement of the
services. we hold the right to decide upon the amount to be paid
as an advance payment, based on the nature of services and the
time left for the commencement of the services.
Apart from the above in some cases like special train journeys,
hotel or resort bookings during the peak season (X-Mas, New Year)
full payment is required to be sent in advance.
Mode of Payment:
Overseas advance payment can be made through wire transfer to our
bank. Upon arrival in India, the payment can be made through
currency notes or travelers cheque.
Policy Regarding Cancellation / NO SHOW / EARLY DEPARTURE
In case of cancellation of tour/travel services due to any
avoidable/unavoidable reason/s we must be informed in writing.
Cancellation charges would be effective from the date we receive
letter in writing and cancellation charges would be as follows:
45 days prior to arrival - 10% of the tour/service cost.
15 days prior to arrival - 20% of the tour/service cost.
07 days prior to arrival - 25% of the tour/service cost.
48 hours prior to arrival - 50% of the tour/service cost.
Less than 48 hours or no show - NO REFUND.
In case of special train journey and peak season hotel bookings a
separate cancellation policy is applicable (which would be advised
as and when required).
In case you cancel the trip after commencement refund would be
restricted to a limited amount that too would depend on the amount
that we would be able to recover from the hoteliers we patronize.
For unused hotel accommodation, chartered transportation and
missed meals etc. we do not bear any responsibility to refund.
Refund
In regard to refund of unused/unutilized services (which are paid
for and cancelled in advance) the refund amount would be worked
out on the basis of cancellation policy as described above and the
money would be accordingly refunded to the person who has made the
payment to us. Please note that the refund process may take 2-4
weeks due to banking procedures. If the refund is made to the
credit card amount or to bank account, the bank charges would be
debited from the refund amount.
Our liabilities & limitations:
Please note that after the finalization of the tour/service cost,
if there are any hikes in entrance fees of monuments/museums,
taxes, fuel cost or guide charges by the Govt. of India, the same
would be charged as extra.
India Travel Trendz act only in the capacity of agent for
the hotels, airlines, transporters, railways & contractors
providing other services & all exchange orders, receipts,
contracts & tickets issued by us are issued subject to terms &
conditions under which these services are provided by them.
All itineraries are sample itineraries, intended to give you a
general idea of the likely trip schedule. Numerous factors such as
weather, road conditions, the physical ability of the participants
etc. may dictate itinerary changes either before the tour or while
on the trail. We reserve the right to change any schedule in the
interest of the trip participants' safety, comfort & general well
being.
Our rates are based on the prevailing rates as negotiated by us
with the hotels, airlines etc. Hotels and Airlines retain the
right to modify the rates without notice. In case of such changes
the rates quoted before the modification, can be changed by us
according to the modifications by hotels or airlines. All hotel
bookings are based on usual check in and check out time of the
hotels until unless indicated in the itinerary
We shall not be responsible for any delays & alterations in the
programme or expenses incurred - directly or indirectly - due to
natural hazards, flight cancellations, accident, breakdown of
machinery or equipments, breakdown of transport, weather,
sickness, landslides, political closures or any untoward
incidents.
We shall not be responsible for any loss, injury or damage to
person, property, or otherwise in connection with any
accommodation, transportation or other services, resulting -
directly or indirectly - from any act of GOD, dangers, fire,
accident, breakdown in machinery or equipment, breakdown of
transport, wars, civil disturbances, strikes, riots, thefts,
pilferages, epidemics, medical or custom department regulations,
defaults, or any other causes beyond our control.
We do not have any insurance policy covering the expenses for
accident, sickness, loss due to theft, or any other reasons.
Visitors are advised to seek such insurance arrangements in their
home country. All baggage & personal property/s at all times are
at the client's risk.
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Travel Terms and Conditions